Contacts

Contact Information

You can reach PensionHelps for any questions related to insurance comparisons, service processing, payments, or general inquiries using the details below.

Company Address

PensionHelps
Via Alpsu 40
7189 Tschamut
Switzerland

Phone Support

+41 81 690 69 15
Support hours: Monday–Friday, 09:00–18:00 (CET)

Email Contacts

• General inquiries: support@pensionhelps.com
• Privacy requests: privacy@pensionhelps.com
• Service-related questions: services@pensionhelps.com

Customer Support

Our support includes:

• Help with selecting service packages
• Assistance in submitting information
• Updates on comparison reports
• Help with payments and Stripe receipts
• Resolution of technical issues

We aim to respond to all emails within 24 hours during business days.

Contact Form

A digital contact form is available on our website for quick inquiries.
After submitting the form, you will receive an automatic confirmation email.

Document Submission

Once a service is purchased, clients receive:

• Secure upload links for required documents
• Step-by-step instructions
• Confirmation once files are processed

All document handling is encrypted and confidential.

When You Should Contact Us

Feel free to reach out for:

• Questions about insurance comparison services
• Clarification of plan details
• Issues with receiving emails or reports
• Payment or refund questions
• Corrections to submitted data
• Technical issues with the website